Bookstore Refund Policy

Receipt required for all returns.

 

Textbooks/Course Related Study Guides/Workbooks:

Complete all returns and refunds as follows:

Fall/Spring Semesters:

Five (5) business days from the first day of classes. Thereafter, a full refund will be offered within 5 days of a VCCCD Full Refund Drop Slip.

Summer Terms and Late Start Classes:

Three (3) business days from the first day of classes. Thereafter, a full refund will be offered within 3 days of a VCCCD Full Refund Drop Slip.

Textbooks purchased after initial refund period may be returned within 24 hours with receipt.

General Merchandise:

Complete all general merchandise (non-book) returns and refunds within 14 business days from the date of purchase.

Requirements:

• Always have your original receipt

• Ensure that all returns are in the original purchase condition

• Always make sure new books, study guides and workbooks have not be written in or marked

• Be certain shrink-wrapped sets are not unwrapped and returned with all enclosures

• Defective merchandise can be exchanged for the identical item

Refunds are not offered on the following:

• Reference/test prep books

• Catalogs

• Computer software/computer accessories

• Electronic and pre-recorded media (i.e. tapes, diskettes, etc.)

• Calculators

• Special Orders