Bookstore Refund Policy

Receipt required for all returns.

• Textbooks purchased in Fall and Spring semesters may be returned within the first five (5) business days from the first day of classes. Textbooks purchased for Summer session and late start classes may be returned within three (3) days from the start of class.

• Thereafter, a full refund will be offered with a full refund drop slip and the original receipt.

Textbooks purchased after the refund period must be returned within 24 hours with receipt.

• Full refunds will only be given if the book has not been damaged in any way. New books must be in mint condition. The bookstore reserves the right to assess the condition of all returned items.

• Books that are not in new condition may be refunded at 75% of purchase price and shelved as used.

• Defective textbooks must be exchanged within the same semester of purchase.

• Returns for cancelled or dropped classes are made by exception only.

• General merchandise must be returned within thirty (30) days of purchase with receipt.

• Software, computer accessories and electronics are eligible for return within one week from date of purchase if unopened and if shrink wrap is intact. Defective software is only returnable through the manufacturer.

• Non-returnable items include study aides, test preparation books, Cliffs Notes, catalogs, special orders, seasonal and clearance merchandise.

• Refunds on credit card purchases will only be issued to the credit card used for the original purchase. Must present register receipt and accompanying credit card.

Textbooks purchased after initial refund period may be returned within 24 hours with receipt.