Text us at: 805-576-7552
Help is available by text message M-Th 8:00am-8:00pm and F 8:00am-12:00pm.
Phone us at: 805-378-1472
Please leave a message and we’ll call you back as soon as we can.
Chat: Click on the chat icon for help
Help is available on chat M-Th 8:00am-8:00pm and F 8:00am-12:00pm.
Email us at: firstname.lastname@example.org
Email us your reference question being as clear and specific as possible concerning your needs. Although reference librarians don’t do your research for you, they can suggest where and how to find information. It is often helpful to know why you are doing research: is it for a class, what is the assignment and other helpful information. Be sure to indicate any deadlines you have.
Who can use the email service?
Email reference help is available to Moorpark College faculty, staff, and students with email accounts.
When to expect a response?
Every attempt will be made to answer your question in 24 hours. If you send your email at 9am Tuesday morning, we’ll try to get back to you by 9am on Wednesday.
Please try to take the Library’s open and closed hours into account. We’re open M-TH 8am-8pm and Friday 8am - noon. If you email us on Thursday afternoon, we may not be able to get back to you until Monday. The same goes for emailing us on Friday morning. We may not be able to get back to you until late on Monday or early Tuesday.
To ensure student health and safety of our campus community, all services and instructions have been moved online or by phone/text/chat.